Privacy Policy
The protection of your personal data is a real priority for us and we respect your privacy. In the course of operating the mellowsea.com/boutique website, Mellow Sea may collect personal data. This data will be processed in accordance with the purposes for which it was collected. Any processing of your personal data is carried out in compliance with the applicable legal provisions. The collection and automated processing of personal and nominative information and the recipients of this information have been defined, declared and authorised by the CNIL in accordance with the legislation in force. For any information or complaint concerning this site or its content, please contact us at the following address:
Mellow Sea
477 Rue Maurice Pierre, 64210 BIDART (France)
Or by e-mail : boutique@mellowsea.com
The purpose of the present document is to inform you of our procedures for collecting and using the personal data you send us, and of your rights with regard to this data.
SECTION 1. COLLECTION AND GENERAL USE OF DATA
Article 1. Recording and use of data
1.1. Visiting our website
Visiting our merchant website is free and we do not impose any obligation to communicate any personal data.
If you do not log in using your user data, your visit remains anonymous.
1.2. Your user account
In order to make purchases on our website, we ask you to create your "My Account" user account.
To create your customer account, you must register certain information about yourself (personal details). Only information marked with an asterisk (*) is compulsory; other information is optional and does not prevent your orders from being processed correctly.
Your email address is compulsory as it enables us to send you order confirmations. It is a means of communication between you and us.
If you wish, you may also subscribe to our newsletter.
The information must be accurate when you place an order or when you wish to benefit from our services.
In the interests of security, you undertake to keep your user account access data confidential and in particular not to disclose it to third parties.
Access to the account is password-protected and you can change the information you have entered at any time.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
Personal data collected on mellowsea.com/boutique are exclusively reserved for Mellow Sea. The company Mellow Sea is only brought to communicate them to certain service providers in order to ensure the good delivery of the orders as well as the possible after-sales service.
Your bank details are transferred in encrypted form when you place your order and log on. We use SSL (Secure Socket Layer) technology. Absolute protection cannot be guaranteed. However, we do our utmost to ensure that you are protected against the loss, destruction, access, modification or distribution of your data by unauthorised third parties.
We record the contents of your orders and send you all the details of this order as well as our general terms and conditions of sale by email. You can find these terms and conditions by clicking here. You will find details of your recent orders in your customer area.
Article 2. Advertising - Newsletter
We use your details for advertising purposes only if you have agreed to receive our newsletter.
As a subscriber to our newsletter, you will receive information and promotional offers.
You can unsubscribe at any time by clicking on the link in all our emails or by clicking on this link.
We use the data collected in connection with the processing of newsletters to personalise and tailor our services as closely as possible to the user, as well as for advertising and market research purposes. The following data may be collected: email address, language, title, surname, first name, postcode, registration date, registration source, date of birth, areas of interest, order history and IP address. This data is hosted on Mellow Sea's infrastructure in order to send you our email communications.
Article 3. Social networks
www.mellowsea.com/boutique uses plug-ins from the social networks Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA), Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) and Google+ (Google Inc. Corporate Office, 1600 Amphitheatre Parkway Mountain View, CA 94043). The social plugins can be recognised by the logos of the twitter.com, facebook.com and plus.google.com websites.
If you call up an Internet page on our site containing these social plugins, a direct connection is established with the servers of Facebook, Twitter and Google, and from there the image you see of the plugin and the underlying functions are transmitted directly to your browser, which integrates them into the representation of our Internet page. If you are logged in to Facebook, Twitter or Google at this time with your user name and password, the information you have visited on our website is transferred there and can be assigned to your user account. If you interact with social plugins (e.g. 'Like' on Facebook, 'Tweet' on Twitter, or '+1' on Google+) the content of our pages is linked to your Facebook, Twitter or Google profile.
If you are not a member of Twitter, Facebook or Google+ or if you disconnected from these providers before visiting our site, it is possible, however, that at least your IP address will be transmitted to them and recorded.
Please note that the content and volume of the data collected and transmitted directly to Facebook, Twitter and Google+ via the social plugin, as well as the duration of storage and the purpose of use, are determined exclusively by these providers. Further information can be found in the data protection notes of these providers.
Article 4. Cookies
When you visit mellowsea.com/boutique, information relating to your browsing activities may be stored in files on your terminal (computer, smartphone or tablet). These files, known as "cookies", have several purposes:
- The correct operation of the site: adapting the display of our site according to the terminal used, saving the basket, placing an order, etc.
- Personalised browsing based on the user's interests: highlighting products already consulted by the visitor, suggesting equivalent or complementary products, etc.
- Recording of statistical data (analytical cookies): number of visits, visitors, pages viewed, etc.
These cookies may be set by mellowsea.com/boutique or by third-party vendors providing services to mellowsea.com/boutique.
If you do not wish to be "linked" to these cookies, you may disable their use by following the instructions on your browser. However, in this case you will no longer have access to all the features and services offered by mellowsea.com/boutique.
Article 5. Google Analytics
Cookies linked to Google Analytics are used to obtain statistical information on website traffic and also to implement advertising campaigns (Google Display and Google Remarketing). Visitors can deactivate the Google Analytics advertising functions by various means: via the ad settings, or by any other means available. Certain information such as your order details are transmitted to Google Analytics. However, we do not transmit any sensitive or personally identifiable information about you.
SECTION 2. YOUR RIGHTS
Article 1. Access rights
In accordance with the provisions of Act 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, you have the right to access your personal data free of charge and the right to rectify, block or delete this data.
If you have any queries about the processing of your personal data or if you wish to exercise your rights, please write to us, giving your contact details (in particular your user name) at :
Mellow Sea
477 Rue Maurice Pierre, 64210 BIDART (France)
Or by e-mail : boutique@mellowsea.com
Article 2. Right of revocation and objection
You may object at any time, either selectively or globally, to the use of your personal data for advertising or market research purposes.
In particular, you may object to newsletters or other messages being sent to you in the future. Written notification of your request is sufficient (by email, fax, post, etc.). You will of course find an unsubscribe link in any newsletter or other advertising message we send you. You also have the possibility of revoking your authorisation with a view to an assessment of the risk of payment default or disclosure of your data in other contexts by sending a corresponding request to the above address.
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