Privacy Policy

Protecting your personal data is a real priority for us, and we respect your privacy. In the course of operating the mellowsea.com/boutique website, Mellow Sea may collect personal data. This data will be processed in accordance with the purposes for which it was collected. Any processing of your personal data is carried out in compliance with the relevant legal provisions. The collection and automated processing of personal and nominative information and the recipients of this information have been defined, declared and authorized by the CNIL in accordance with current legislation. For any information or complaint concerning this site or its content, please contact us at the following address:

Mellow Sea

477 Rue Maurice Pierre, 64210 BIDART (France)

Or by e-mail: boutique@mellowsea.com

The purpose of the present document is to inform you of our procedures for collecting and using the personal data you provide to us, as well as your rights with regard to such data.

TITLE 1. DATA COLLECTION AND GENERAL USE

Article 1. Data storage and use

1.1. Visit our website

Visiting our merchant website is free and we do not impose any obligation to communicate any personal data.

If you do not log in using your user data, your visit remains anonymous.

1.2. Your user account

In order to make purchases on our website, we ask you to create your “My Account” user account.

To create your customer account, you must register certain information about yourself (personal details). Only information marked with an asterisk (*) is mandatory. All other information is optional and does not prevent us from processing your order.

The indication of your email address is compulsory as it enables us to send you order confirmations. It is a means of communication between you and us.

If you wish, you may also subscribe to our newsletter.

Information must be correct when you place an order or when you wish to benefit from our services.

In the interests of security, you agree to keep your user account access data confidential, and in particular not to disclose it to third parties.

Access to your account is password-protected, and you can modify the information you have entered at any time.

This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations.

Personal data collected on mellowsea.com/boutique are reserved exclusively for him. The Mellow Sea company is only led to communicate them to certain service providers in order to ensure the good delivery of the orders as well as the possible after-sales service.

Your bank details are transferred in encrypted form during your order and connection. We use SSL (Secure Socket Layer) technology. Absolute protection cannot be guaranteed. However, we do our utmost to protect you against the loss, destruction, access, modification or distribution of your data by unauthorized third parties.

We record the contents of your orders and send you all the details of this order as well as our general terms and conditions of sale by email. You can find these terms and conditions by clicking here. You will find details of your recent orders in your customer area.

Article 2. Advertising – Newsletter

We use your data for advertising purposes only if you have agreed to receive our newsletter.
As a subscriber to our newsletter, you will receive information and promotional offers.
You can unsubscribe at any time by clicking on the link in all our emails or by clicking on this link.

We use the data collected in the course of newsletter processing to personalize and tailor our services to the user, as well as for advertising and market research purposes. The following data may be collected: email address, language, title, surname, first name, zip code, registration date, registration source, date of birth, interests, order history, IP address. This data is hosted on Mellow Sea’s infrastructure in order to send you our email communications.

Article 3. Social networking

www.mellowsea.com/boutique uses plug-ins from the social networks Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.), Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) and Google+ (Google Inc. Corporate Office, 1600 Amphitheatre Parkway Mountain View, CA 94043). Social plugins can be recognized by the logos of the websites twitter.com, facebook.com and plus.google.com.

If you call up a web page on our site containing these social plugins, a direct connection is established with the servers of Facebook, Twitter and Google, and from there the image you see of the plugin and the underlying functions are transmitted directly to your browser, which integrates them into the representation of our web page. If you are logged in to Facebook, Twitter or Google at this time with your username and password, the information you have visited on our website is transferred there and may be assigned to your user account. If you interact with social plugins (e.g. ‘Like’ on Facebook, ‘Tweet’ on Twitter, or ‘+1’ on Google+) the content of our pages is linked to your Facebook, Twitter or Google profile.

If you are not a member of Twitter, Facebook or Google+, or if you have logged out of these providers before visiting our site, it is possible, however, that at least your IP address will be transmitted to them and stored.

Please note that the content and volume of the data collected and transmitted directly to Facebook, Twitter and Google+ via the social plugin, as well as the duration of storage and purpose of use, are determined exclusively by these providers. Further information can be found in the data protection notes of these suppliers.

Article 4. Cookies

When you visit mellowsea.com/boutique, information relating to your browsing habits may be stored in files on your terminal (computer, smartphone or tablet). These files, known as “cookies”, have several purposes:

  • The proper functioning of the site: adapting the display of our site to the terminal used, saving the basket, placing an order, etc.
  • Personalize navigation according to the user’s interests: highlight products already consulted by the visitor, suggest equivalent or complementary products, etc.
  • Recording of statistical data (analytical cookies): number of visits, visitors, pages viewed, etc.

These cookies may be deposited by mellowsea.com/boutique or by third-party providers of mellowsea.com/boutique.

If you do not wish to be “linked” to these cookies, you can disable their use by following your browser’s instructions. However, in this case you will no longer have access to all the features and services offered by mellowsea.com/boutique.

Article 5. Google Analytics

Cookies linked to Google Analytics enable us to obtain statistical information on website traffic and to implement advertising campaigns (Google Display and Google Remarketing). Visitors can disable Google Analytics advertising features in a number of ways: via ad settings, or via any other available means. Certain information, such as your order details, are transmitted to Google Analytics. However, we do not transmit any sensitive or personally identifiable information about you.

TITLE 2. YOUR RIGHTS

Article 1. Access rights

In accordance with the French Data Protection Act 78-17 of January 6, 1978, you have the right to access your personal data free of charge, as well as the right to rectify, block or delete such data.

If you have any queries about the processing of your personal data or if you wish to exercise your rights, please write to us, giving your contact details (including your user name) at :

Mellow Sea

477 Rue Maurice Pierre, 64210 BIDART (France)

Or by e-mail: boutique@mellowsea.com

Article 2. Right of revocation and objection

You may object at any time, selectively or globally, to the use of your personal data for advertising or market research purposes.

In particular, you may object to the future sending of newsletters or other messages. Written notification of your request is sufficient (by email, fax, post, etc.). You will of course find an unsubscribe link in any newsletter or other advertising message we send you. You may also revoke your authorization to assess the risk of payment default or to disclose your data in other contexts by sending a corresponding request to the above address.

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